Danique Eijkenboom

Danique Eijkenboom earned a Bachelor's degree in International Business and a Master's degree in International Business – with a specialization in Strategic Marketing – from the School of Business and Economics (SBE) at Maastricht University.

His passion for sports led him to a career in sports journalism at a young age. Over the years, his role in sports journalism involved continuous research into the intricacies of various sports. Through this work, he discovered a connection between his professional experience and academic principles, which sparked his interest in scientific literature.

He is a research associate at the Research Centre for Education and the Labour Market (ROA) at Maastricht University. He is currently working as a researcher on several artificial intelligence projects related to the transition between education and the labor market.

All articles by Danique Eijkenboom

Schulungssituation für Callcenter-Mitarbeiter: zwei Frauen und ein Mann sitzen mit Headsets vor ihren Computern. Ein Mann im Hemd steht hinter dem Mann mit dem Headset und zeigt auf dessen Monitor. Alle Personen schauen freundlich.

April 22, 2025 | Structural Change and the Labour Market

Artificial intelligence in the workplace: insights into the transformation of customer services

Simon Janssen, Michael Stops, Sanne Steens, Pelin Özgül, Nicholas Rounding, Sander Dijksman, Raymond Montizaan, Mark Levels, Didier Fourage, Danique Eijkenboom, Evie Graus, Marie-Christine Fregin

How does the use of artificial intelligence in training affect employee productivity? These and other questions were investigated as part of the long-term research project "ai:conomics" using company ...read more

October 8, 2024 | Digitale und ökologische Transformation

Künstliche Intelligenz in der Arbeitswelt: Wie KI-unterstütztes Training die Gespräche im Kundenservice verändert

Sander Dijksman, Danique Eijkenboom, Didier Fouarge, Marie-Christine Fregin, Evie Graus, Simon Janssen, Mark Levels, Raymond Montizaan, Pelin Özgül, Nicholas Rounding, Sanne Steens, Michael Stops

Wie wirkt sich der Einsatz von Künstlicher Intelligenz (KI) in der Weiterbildung auf die Produktivität von Beschäftigten aus? Diese und andere Fragen wurden im Rahmen des Forschungsprojektes ...read more