Sander Dijksman

Sander Dijksman holds a Bachelor's degree in Econometrics and Operations Research from the School of Business and Economics at Maastricht University.

He works as a Senior Advisor for Research Data Management at the Research Centre for Education and the Labour Market (ROA) at Maastricht University.

His expertise lies in data processing and analysis for large-scale research projects in the field of education and labor. His current work includes the ai:conomics project, in which the team investigates the impact of artificial intelligence on work and workers. In addition, he is responsible for expanding ROA’s knowledge of using administrative data for policy-relevant research, streamlining ROA’s data infrastructure, and advancing the center’s data processing workflows.

All articles by Sander Dijksman

Schulungssituation für Callcenter-Mitarbeiter: zwei Frauen und ein Mann sitzen mit Headsets vor ihren Computern. Ein Mann im Hemd steht hinter dem Mann mit dem Headset und zeigt auf dessen Monitor. Alle Personen schauen freundlich.

April 22, 2025 | Structural Change and the Labour Market

Artificial intelligence in the workplace: insights into the transformation of customer services

Simon Janssen, Michael Stops, Sanne Steens, Pelin Özgül, Nicholas Rounding, Sander Dijksman, Raymond Montizaan, Mark Levels, Didier Fourage, Danique Eijkenboom, Evie Graus, Marie-Christine Fregin

How does the use of artificial intelligence in training affect employee productivity? These and other questions were investigated as part of the long-term research project "ai:conomics" using company ...read more

October 8, 2024 | Digitale und ökologische Transformation

Künstliche Intelligenz in der Arbeitswelt: Wie KI-unterstütztes Training die Gespräche im Kundenservice verändert

Sander Dijksman, Danique Eijkenboom, Didier Fouarge, Marie-Christine Fregin, Evie Graus, Simon Janssen, Mark Levels, Raymond Montizaan, Pelin Özgül, Nicholas Rounding, Sanne Steens, Michael Stops

Wie wirkt sich der Einsatz von Künstlicher Intelligenz (KI) in der Weiterbildung auf die Produktivität von Beschäftigten aus? Diese und andere Fragen wurden im Rahmen des Forschungsprojektes ...read more