All posts on: employee productivity

Portraits of employees from a wide range of sectors, ethnic backgrounds and generations.

June 26, 2026 | Structural Change and the Labour Market

Employment growth in Germany from 2017 to 2024: What drives employment in an ageing society?

Davit Adunts, Ehsan Vallizadeh, Anton Klaus

Between 2017 and 2024, employment growth in Germany was mainly driven by a rising population and increasing employment rates. Gains were concentrated among migrants, women and older workers, while ...read more

Schulungssituation für Callcenter-Mitarbeiter: zwei Frauen und ein Mann sitzen mit Headsets vor ihren Computern. Ein Mann im Hemd steht hinter dem Mann mit dem Headset und zeigt auf dessen Monitor. Alle Personen schauen freundlich.

April 22, 2025 | Structural Change and the Labour Market

Artificial intelligence in the workplace: insights into the transformation of customer services

Simon Janssen, Michael Stops, Sanne Steens, Pelin Özgül, Nicholas Rounding, Sander Dijksman, Raymond Montizaan, Mark Levels, Didier Fourage, Danique Eijkenboom, Evie Graus, Marie-Christine Fregin

How does the use of artificial intelligence in training affect employee productivity? These and other questions were investigated as part of the long-term research project "ai:conomics" using company ...read more